The role-playing exercise involves a professional actor and takes place in two separate rooms. Team managers observe their team member's sales performance on a monitor screen. Every 3 minutes, there are pauses to switch managers and analyze the sales in real time. Note: This stage requires actual products and a layout that closely follows retail merchandising standards. After each stage, all team members provide feedback, and the trainer facilitates the process according to established sales standards.

SALES Trainings 2.0

Sales training with role-playing exercises is an essential component of employee training and skill development for several reasons:

1. Practical Application of Theory: Role-playing situations allow salespeople to apply theoretical knowledge in practice, which helps them better retain and reinforce those skills in real-world conditions.
2. Development of Communication Skills: Through role-playing, employees learn to improve their communication skills, listen effectively, and adapt to various situations and customer types.
3. Confidence in Challenging Situations: Practicing scenarios, including dealing with difficult customers or overcoming objections, allows salespeople to be more confident during actual sales.
4. Adaptability and Flexibility: Role-playing helps salespeople learn to respond quickly to unexpected questions or customer behavior while remaining professional and effective.
5. Feedback and Improvement: After role-playing, trainers and colleagues can provide feedback, allowing participants to identify their strengths and weaknesses and adjust their sales approach.
6. Team Spirit Stimulation: Joint role-playing can enhance collaboration and understanding within the team, which is crucial for the overall success of the company.
7. Integration of New Strategies: Role-playing practice allows for the effective implementation and refinement of new sales strategies, which is important in a rapidly changing market.
8. Mastering Emotional Intelligence: These training sessions help develop emotional intelligence, which is necessary for understanding and responding to customers' emotional cues.